Whats Best For Your Company - 1782 Words

IT services Managed IT services IT managed services Should Your Company Outsource IT? IT service providers deliver the technical expertise small businesses need at a much lower cost than hiring IT staff. They can recommend, install, and manage technology according to business’ objectives and core competencies and ensure that critical data is safe. That’s why nearly 70% of U.S. small to medium sized businesses (SMBs) and many of New York and New Jersey’s top companies work with a managed IT services provider like Exigent for some or all of their IT service needs. There are many considerations for SMBs thinking about when moving some, or all, of their IT services to another company. In this eBook, we’ve summarized the key factors to help†¦show more content†¦Small businesses outsource IT services to ensure all their business systems, operations and networks remain up and running. Managed IT services providers take a proactive approach to IT. Rather than waiting for something to break or shut down, MSPs ensure a customer’s IT c an avoid most tech issues in the first place. This is huge, because IT related downtime can have a devastating impact on revenue and reputation—especially for smaller businesses trying to grow. SMB Managed IT Service Consumption A recent survey by B2B research firm Clutch showed that 69% of U.S. SMBs use at least one IT service provider, regardless of company size. 63% of respondents indicated they also have dedicated, in-house IT staff. However, this percentage was much lower among SMBs with 10 or fewer employees—only 31% of that group have in-house IT staff. MSPs typically deliver managed IT services on a flat-rate or subscription basis; companies pay a fixed amount, usually monthly, for a specific set of IT services. Some common examples include, but are not limited to: †¢ Application monitoring/management †¢ Helpdesk †¢ E-mail †¢ Security †¢ Storage †¢ Backup and Disaster Recovery These IT services are typically offered either as packaged services, or a la carte, depending on the needs of the SMB. They are also often priced at a fraction of the cost of a full time IT resource. MSPs work with a variety of technology vendors in order to deliver